Spotify changing username sign-in to email-based sign-in

First reported on 9to5google on June 16, 2026.

Spotify is changing its sign-in process from username to email-based sign-in. This change is likely to affect a small number of users who are used to signing in with their username.

What it looks like

  • username sign-in not working
  • email-based sign-in required

How to fix it

  1. Try signing in to Spotify with your email address.
  2. Check that your email address is correct and up-to-date.
  3. If you're still having trouble, try resetting your Spotify password.
  4. If the issue persists, contact Spotify support for further assistance.

Affected products

  • Spotify

Sources


Search terms covered: spotify username sign-in issue, email-based sign-in required