Nest Cam Familiar Faces Issue Expected to be Fixed Soon

First reported on 9to5google on June 25, 2026.

Based on recent news, we predict that Nest Cam users will experience issues with the Familiar Faces feature, but Google is working on a fix. This is due to the recent Reddit post about the feature not working well for some users.

What it looks like

Familiar Faces feature not working well

How to fix it

Check the Nest Cam app settings and ensure the Familiar Faces feature is enabled.
Restart the Nest Cam device.
Restart the Nest Cam app.
Check the Nest Cam device's firmware and ensure it's up to date.
Wait for the vendor to ship a fix — there is no user-side workaround yet.

Affected products

Nest Cam

Sources

Google Home finally has a plan to fix Nest Cam ‘Familiar Faces’ – I hope it works — rss:9to5google

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