Canon Pixma IX6850 Paper Jam Issue After Latest Update

First reported on r/printers on June 26, 2026.

Users are reporting paper jam issues with their Canon Pixma IX6850 printers after the latest update. The problem is likely due to a software bug.

What it looks like

  • Paper jam
  • Printer not responding

How to fix it

  1. Turn off your Canon Pixma IX6850 printer.
  2. Open the printer cover.
  3. Gently pull out the jammed paper.
  4. Close the printer cover.
  5. Turn on your printer and try printing again.

Affected products

  • Canon Pixma IX6850

Sources


Search terms covered: canon pixma ix6850 paper jam, printer not responding after update